Privacy Policy

A legal disclaimer

Last updated: 01/01/2026

At Signal Fire & Security, we take your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, and how we keep it safe when you use our website or our fire and security services.

What Information We Collect

We may collect the following information:

• Your name, company name, email address, and phone number

• Details you provide when you contact us for quotes, servicing, or support

• Information related to fire and security systems we install or maintain

• Basic technical information such as IP address and website usage (via cookies)

How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations

• Install, service, maintain, or monitor fire and security systems

• Communicate with you about call-outs, maintenance, or system updates

• Improve our website and services

• Meet legal, regulatory, and insurance requirements

Legal Basis for Using Your Data

We only process your personal data when we have a valid reason, including:

• Your consent

• To deliver a service you’ve requested

• To meet legal or regulatory obligations

• Our legitimate business interests

Sharing Your Information

We never sell your personal data. We may share information only where necessary, for example with:

• Monitoring centres or trusted technical partners

• IT and hosting providers

• Regulatory or legal authorities when required

How Long We Keep Your Data

We keep personal data only for as long as it is needed to provide our services or to comply with legal obligations.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Ask us to correct or delete your data

• Withdraw consent where applicable

• Make a complaint to the Data Protection Commission (DPC)

Our website uses cookies to help it function properly and to improve your experience. You can manage cookie settings through your browser.

If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email: office@signalsecurity.ie